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List of IP addresses

What IP addresses our FTP servers use
Written by Mariusz
Updated 1 month ago

A list of Static IP addresses are below for each region.  A DNS lookup of the connection IP will let you connect to the same list of IPs from your clients.

Simple FTP Server

ap-southeast-2 region

Connection IP addresses Data IP addresses

52.64.77.113
3.105.157.166
13.210.63.82

The above resolve from static-ap-southeast-2.docevent.io

13.211.43.56
13.236.107.238
13.236.159.188
13.239.156.205
13.239.92.164
3.105.112.159
3.105.68.184
52.62.159.211
52.63.32.166
54.153.214.100

eu-west-1 region

Connection IP addresses Data IP addresses

34.249.236.182
108.128.155.118
34.246.77.238

The above resolve from static-sfs-eu-west-1.docevent.io

18.200.173.9
18.203.12.249
34.247.128.37
34.247.212.134
34.250.127.172
34.252.81.9
52.212.14.108
52.215.79.166
54.154.171.114
63.33.244.128

us-east-1 region

Connection IP addresses Data IP addresses

3.213.216.51
3.219.3.70
3.216.131.83
3.219.98.225
35.173.159.53
35.175.92.86

The above resolve from static-sfs-us-east-1.docevent.io

18.209.207.68
3.210.142.47
3.211.167.134
35.168.146.20
52.201.2.103
52.206.73.31
52.4.181.92
52.6.253.28
52.71.138.25
52.71.75.143

What is the difference between connection and data IPs?

Connection IP addresses are the static IP addresses where a new connection is made for FTP/s and sftp.

Data IP addresses is the IP addresses where FTP data connections are made once an FTP connection is established.

Also, Data IP addresses are the IP addresses that are used to connect to your backend S3, AWS or GCS buckets / backends.

What should I whitelist?

If you are using FTP/s then you need to whitelist both Data and Connection IP addresses.  If you are using only sftp then Connection IP addresses are only required.

Can I whitelist IPs using ACLs to my Azure buckets?

For added security if you wish to add an ACL of our IP addresses to access your Azure (or other backend) bucket then you need to only add the data IP addresses to your Azure ACL.  Our servers will connect to your backend buckets using only these IP addresses.

What ports should I allow?

This depends on the configuration that you need.

Service / Protocol Ports
SFTP 22
scp 22
FTP Explicit (most FTP connections)

21 and 2377-33279 (data ports)

FTP Implicit

990 and 33280-51677 (data ports)

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